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Frequently Asked Questions

What is your return policy?

We offer a 30-day return policy. If your item arrives damaged, defective, or incorrect, please contact us within 30 days and we’ll make it right with a replacement or refund.

How long does shipping take?

We offer FREE tracked shipping to Canada & the USA.

Orders are typically delivered within 8–14 business days. Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.

Do you ship internationally?

Currently, we ship to Canada and the USA. International shipping options are coming soon. Contact us for more information.

How do I track my order?

Once your order has been shipped, you’ll receive a confirmation email with your tracking number. You can use it to track your package anytime until it arrives at your door.

Why Choose Ekzakli

  • Premium Quality

    Handpicked items crafted with excellence

  • Reliable Delivery

    Delivered safely to Canada & USA

  • Easy Returns

    Hassle-free 30-day returns

⭐ Trusted by Pet Owners

  • 🚚 Free Shipping

    Canada & USA

  • 🔒 Secure Checkout

    100% Protected

  • ↩️ 30-Day Guarantee

    Money Back

Loved by Pet Owners Across Canada

See what our happy customers are saying about PawGlow™

Sarah M.
★★★★★

Sarah M.

Toronto, ON

I was so nervous about cutting my dog's nails but the LED light makes it so easy to see the quick. No more accidents! My Maltese actually stays calm now.

Jessica L.
★★★★★

Jessica L.

Vancouver, BC

This is honestly the best pet purchase I've made this year. The display shows battery life and the light is super bright. My cat's nails are finally under control!

Amanda R.
★★★★★

Amanda R.

Calgary, AB

Bought this after my groomer recommended it. The safety guard is genius and the LED light is a game changer. Worth every penny!

Melissa T.
★★★★★

Melissa T.

Ottawa, ON

My golden retriever used to hate nail trims. With PawGlow™ I can see exactly where to cut and he's so much calmer. Highly recommend to every dog owner!